Outbound Services

Design & implementation of Campaigns on the fly as per client needs for CRM design & reports accordingly.
 

Outbound Services

Outbound Services-DBS Mintek provides outbound telemarketing and telesales services to help businesses increase leads, sales and customer retention. DBS  has a team of expert & experienced telemarketers who are subject matter experts in Collections, lead generation and customer retention.

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"Outbound services are a great way to connect with new customers and grow your business."

Advantages

  • Increased Leads: By using outbound telemarketing services, businesses can generate more leads than they would through other methods such as online advertising or direct mail.¬†
  • Improved Sales: Outbound telemarketing can help improve sales by increasing the number of qualified leads that are converted into customers.
  • Better Customer Retention: Retaining customers is often easier and less expensive than acquiring new ones. Outbound telemarketing can help improve customer retention rates by engaging customers in regular communication.

Outbound Services-DBS Mintek¬†is a Lead Management Solutions company. It offers Hosted OBD and CRM customised for a leading Telecom player & ¬†#1 NBFC ¬†in India for Collection Processes. The company has a team of experts who design and develop solutions that are specific to the customer’s needs and help them increase their business efficiency. Some of the benefits that the customers can avail from using¬†DBS Mintek’s Outbound Services Lead Management Solutions are:

  • The solutions are highly customisable and can be tailored to match the specific requirements of the customer.¬†
  • The solutions are easy to use and require minimal training or support.¬†
    The solutions offer real-time visibility and tracking of sales and collection processes. 
  • They help improve customer service, increase sales, and reduce collection cycle time.

Design & implementation of Campaigns on the fly as per customer needs for CRM design & reports accordingly.

DBS Mintek’s Missed Call Services lead management is an innovative service that helps businesses capture missed calls and convert them into potential leads. The service has a number of features that make it an attractive option for businesses, including:¬†

Missed Call Services lead management

  • The ability to track the number of missed calls, as well as the time and date of each call.¬†
  • The ability to route missed calls to the appropriate department or personnel.
  • ¬†A customizable voicemail system that allows businesses to create a professional greeting, and provides callers with the option to leave a message.¬†
  • An automated follow-up system that sends an email notification to the business after each missed call, containing information about the caller (e.g., name, phone number, and company).

DBS Mintek’s Lead Management Solutions is a web-based software that helps businesses manage their leads. It is an easy to use tool that organizes and tracks leads from the time they are generated to the point of sale. It also provides reports on how well each lead is performing. The advantages of using this software include:

Lead Management Solutions.

  • Easily track leads from start to finish
  • Get reports on lead performance
  • Improve sales efficiency
  • Organize leads by stage, activity, or source

Hosted OBD

DBS Mintek’s Hosted OBD product is a great tool for businesses of all sizes. The hosted OBD solution provides a number of features and advantages that are beneficial to customers.¬†

First, the hosted OBD solution is very easy to use. Customers simply need to sign up for an account and they can start using the product right away. Second, the hosted OBD solution is very affordable. Customers can get started with a subscription for a small sum too. Third, the hosted OBD solution is scalable. Customers can add more users or devices as their business grows. Fourth, the hosted OBD solution is secure. Customer data is protected with state-of-the-art security measures. Fifth, the hosted OBD solution is reliable.

CRM integration with various clients CRM completed & running for over 7 years.

DBS Mintek has been providing CRM integration services to various clients for over 7 years. The company has a team of experienced professionals who can help businesses of all sizes integrate their CRM system with their clients. This allows businesses to manage their customer relationships more effectively and increase sales. DBS Mintek also offers other services, such as web development and SEO, to help businesses grow online.

Blended Calls are possible.

DBS Mintek is a blended call center that offers the best of both worlds: the cost-effectiveness of an offshore call center and the quality and customer service of an onshore call center. Their unique blend of services allows them to offer their customers the lowest possible prices without sacrificing quality or customer service. DBS Mintek’s Call Center Services are based on three pillars: first, acquiring and managing customer data; second, providing a world-class customer experience; and third, delivering real business value. Their team of experts will help you manage your customer data, provide a superior customer experience, and help you improve your business outcomes.

CRM customised for a leading Telecom player in India for Collection Process.

DBS Mintek’s CRM is designed specifically for a leading telecom player in India, to manage their collection process. Its features include automated workflow and notifications, customized dashboards and reports, and a secure customer portal. This allows the telecom company to efficiently and effectively manage their collections process while providing a great customer experience.

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FAQ

We Are Here To Help You With Any Questions You May Have

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There is no one definitive way to reach outbound services. Some common methods include calling the phone number listed on the company’s website, sending an email, or filling out a contact form on the website.

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Outbound services are those that are used to contact customers or other businesses. This can include things like telemarketing, customer service, or lead generation. Outbound services are used to create and manage customer relationships.

Outbound Services can be contacted by phone at +91-838- 005-5201 or by email at info@dbsmintek..com. You can also visit their website at www.dbsmintek.com

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Outbound service representatives are the people who contact customers who have already expressed interest in a product or service. They might be calling to follow up on a previous inquiry, or to try and sell them something that they’ve shown interest in. Outbound service reps need to be very good at customer service, because their job is to keep customers happy and keep them interested in whatever it is they’re selling.

Inbound services are typically customer service or technical support. Outbound services can include telemarketing, lead generation, or appointment setting. Email services can include marketing, lead nurturing, or customer service.

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