Our virtual call center services allow you to deliver enterprise-grade inbound customer services and outlook to your clients will bring corporate-level customer service to small businesses at an affordable cost.
- Customer support functionality is the key for
- Customer Service
- Customer complaint resolution
DBS Mintek inbound services are designed to provide businesses with a comprehensive solution for managing and routing customer interactions. The service includes a host of features that make it easy for businesses to manage customer interactions, including:
- A toll-free number that customers can call to reach your business
- Customizable menus that let customers choose the best way to reach your business
- Automatic routing of calls to the right department or agent based on customer preferences
- 24/7 monitoring and management of all inbound interactions
- Purely customisable IVRs relevant to your business can be customised for optimum results
The benefits of using DBS Mintek’s inbound services are many. Firstly, businesses can be rest assured that their customers will always have a way to reach them. Secondly, businesses can customize their menus to make it easy for customers to find the information they need.
DBS Mintek offers an amazing customer support functionality which is the key for various verticals like Customer Service, customer complaint resolution etc. Our software helps to manage and streamline the entire process and provides efficient and accurate results. It also offers a great platform for customer interaction making it easy for customers to connect with the company.
DBS Mintek’s inbound services are designed to manage customer interactions and inquiries for your business. We provide qualified, customer-focused agents to answer and route customer inquiries via phone, email, or chat according to your preferences. Our services provide you with a dependable customer support solution that is both cost effective and scalable.
We are a creative agency that is specialized in brand strategy and digital creation
Be seen as responsive and customer-centric by your entire international customer base. Inbound customer service is the methodology of attracting, engaging, and delighting your customers to turn them into your business’ loyal advocates consequat. Lorem ipsum dolor sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt.
By solving your customers’ problems and helping them achieve success using your product or service, you can delight your customers and turn them into a growth engine for your business.
To help you balance the day-to-day demands of reactive customer support and the need to invest in your customers’ success, we’ve developed a new, customer-first framework that provides the foundational strategy for excellent, customer-first support.
INBOUND
Services
What We Do
USP Point 1
No capital expenditure or staff hiring
USP Point 2
Be accessible to your customers 24 x 7
USP Point 3
Convert inbound leads into customers
USP Point 4
Provide technical support to customers
Frequently Asked Questions
12 Languages
BFSI, Telecom, AI Bot company, micro financing company & realty aggregators
Yellow.aI chatbots