Best in the Call Centre industry
Classy, Symmetrical & Professional Call Centre
DBS MINTEK PVT LTD is an international call centre based in Mumbai and Pune, India. We provide customer support and sales services to clients from all over the world. Our team of skilled professionals are available 24/7
Best state of the art technology
Our Clients
Our clients are seeing amazing results with DBS mintek!
WHAT WE OFFER
Our Services
InBound Services
Customer support functionality is the key for various verticals like Customer Service, customer complaint resolution, Travel customer help desk, retailer/vendor help desk, HR Support & IT Support via the medium of the channel which is Voice, Email, Chat in the English, Hindi, Marathi & various other regional and foreign languages
OutBound Services
Excellent customer service can be the biggest differentiator in the manner in which business is driven in the global market place, the choice of a perfect telemarketing partner can yield desired results
In-Bound Services
Customer support functionality is the key for various verticals like Customer Service, customer complaint resolution, Travel customer help desk, retailer/vendor help desk, HR Support & IT Support via the medium of the channel which is Voice, Email, Chat in the English, Hindi, Marathi & various other regional and foreign languages
Out-Bound Services
Excellent customer service can be the biggest differentiator in the manner in which business is driven in the global market place, the choice of a perfect telemarketing partner can yield desired results
E-mail Services
We respond at lighting speeds to client enquiries, sales requests or service request, our associates respond using our latest email management software using ACD technology
Chat Services
We deploy proactive chat services on the clients websites as well as our website for prospective clients as well as our valued clients to interact and chat with our agents for fulfilling client requirements urgently
E-mail Services
We respond at lighting speeds to client enquiries, sales requests or service request, our associates respond using our latest email management software using ACD technology
Chat Services
We deploy proactive chat services on the clients websites as well as our website for prospective clients as well as our valued clients to interact and chat with our agents for fulfilling client requirements urgently
us health care
We are capable of handling various healthcare projects in the healthcare domain starting with management of account receivable, claims processing & RCM
In-Bound Services
Customer support functionality is the key for various verticals like Customer Service, customer complaint resolution, Travel customer help desk, retailer/vendor help desk, HR Support & IT Support via themedium of the channel which is Voice, Email, Chat in the English, Hindi, Marathi & various other regional and foreign languages
us health care
We are capable of handling various healthcare projects in the healthcare domain starting with management of account receivable, claims processing & RCM
In-Bound Services
Customer support functionality is the key for various verticals like Customer Service, customer complaint resolution, Travel customer help desk, retailer/vendor help desk, HR Support & IT Support via themedium of the channel which is Voice, Email, Chat in the English, Hindi, Marathi & various other regional and foreign languages
WHY CHOOSE US
We Love Our Work!
Technology
We are well equipped with state-of-the-art technology with the capacity for fast ramp-up and roll out of new campaigns..
Best Team
We have the skilled and experienced professionals who are well equipped to provide exclusive customer service solutions.
Professionalism
Our biggest strength lies in our strong & deep tradition of ‘Professionalism’ & `Respect for an Individual and Customers’..
Best training
Each & every professional appointed by us undergoes rigorous and continuous in-house training by our principals.